Privacy Policy

Effective date: September 8, 2026

This Privacy Policy explains how MetricBuilds handles information submitted through its website, strategy assessment, client intake, payment process, and service communications.

Information we may collect

Depending on your interaction with MetricBuilds, information may include your name, email address, company or organization name, website, business stage, business challenges, desired outcomes, operational information, financial or commercial information you voluntarily provide, uploaded documents, and service-related correspondence.

How information is used

Information may be used to evaluate service fit, route an assessment to an appropriate service, prepare and deliver purchased strategy work, request missing information, administer payment and service records, improve internal quality, and comply with applicable legal obligations.

Service providers

MetricBuilds may use third-party providers for forms, hosting, payment processing, communications, document handling, analytics, and workflow administration. Those providers may process information according to their own terms and privacy practices.

Payment information

Payment card information should be processed by the designated payment provider. MetricBuilds does not intend to collect complete card credentials directly through this website.

Business information and confidentiality

Clients should provide only information reasonably necessary for the engagement. MetricBuilds will use reasonable measures to limit use of submitted business information to service delivery, administration, quality control, and related lawful purposes.

Data retention

Information may be retained for as long as reasonably necessary to deliver services, maintain records, resolve disputes, support proof or quality records, and meet legal or operational requirements.

Your choices

You may request correction or deletion of information where applicable, subject to legal, contractual, payment, dispute, backup, and record-retention requirements.

Security

No system can guarantee absolute security. MetricBuilds uses commercially reasonable administrative and technical measures appropriate to the nature of the service and the tools in use.

Children

MetricBuilds services are intended for business users and are not directed to children.

Changes

This policy may be updated as the service, technology, or legal requirements change. The effective date above indicates the current version.

Contact

For privacy questions, use the MetricBuilds Strategy Assessment or the contact method provided in your active client engagement.