Support
Help without the phone-call loop.
Submit the issue in writing so the exact payment, page or delivery problem can be traced and resolved.
Written support
Use the support form for digital-product downloads, payments, assessment issues, website errors, receipts or other customer questions.
- No phone call required
- Do not submit card numbers or passwords
- Include your Stripe Checkout Session ID or receipt reference for payment issues when available
Submit a request
The request is recorded in the MetricBuilds support board for written handling.
Open MetricBuilds Support →